Marketing 101: What is a Brand?

The basic marketing question, “What is a brand?” is rarely even adequately covered in marketing classes. But understanding your business’s brand is the most crucial concept for any marketing effort to be successful.

So, what is it, then?

Your brand is the essence, the soul, of your business. Your brand is what your business values. It’s what makes your business valuable and useful to customers, suppliers, employees– and yourself. Your brand is why your business exists.

See, it’s pretty important, eh?

The excellent movie, Jiro Dreams of Sushi, shows a beautiful example of branding. From the film’s introduction:

Sushi Branding“JIRO DREAMS OF SUSHI is the story of 85 year-old Jiro Ono, considered by many to be the world’s greatest sushi chef. He is the proprietor of Sukiyabashi Jiro, a 10-seat, sushi-only restaurant inauspiciously located in a Tokyo subway station. Despite its humble appearances, it is the first restaurant of its kind to be awarded a prestigious 3 star Michelin review, and sushi lovers from around the globe make repeated pilgrimages, calling months in advance and shelling out top dollar for a coveted seat at Jiro’s sushi bar.”

Jiro Ono has spent his entire working life (since he was nine years old!) honing his brand. He goes so far as to ensure his suppliers put their heart and soul into their businesses, as well. His son, Yoshikazu, says, “Our tuna vendor only sells tuna. Our octopus vendor only sells octopus.” And their rice vendor refuses to sell Jiro’s special rice blend to anyone but Jiro, claiming no one else could possibly prepare it properly.

The soul, or brand, of every business in this film is ever-present. They put their heart and honor into being the very best and consciously defining what they do and who they are.

Perfection is not just a platitude for these businesses. If the tuna dealer can’t find any fish he considers perfect, there’s no tuna for sale that day. Jiro’s apprentices spend 45 minutes massaging the octopus to ensure it is tender enough to serve.

Watch the trailer: Jiro Dreams of Sushi

Watch the trailer: Jiro Dreams of Sushi

When a business knows its brand, marketing decisions become much easier. Sukiyabashi Jiro would never consider switching suppliers to lower costs or starting mass sushi production, because it wouldn’t fit their purpose. They know who they are, so they also know who they aren’t.

To truly direct a business and its employees, a brand must be specific enough to escape being generic. It has to answer the question, “Why does this business exist?” Answers like, “To be the most trusted provider of…” aren’t meaningful or unique enough to give your brand life– on the whole, aren’t your competitors pretty trustworthy, too?

For defining a compelling and meaningful brand, small businesses have the advantage over big ones. The soul is a unified thing, and it’s hard for large businesses to unify behind one purpose and set of values. Small businesses have the vision of one person (or a small group of people) to give them a truly purposeful brand. Don’t you think it’s worth answering the question, “What is my business’s brand?”

Related posts:

  1. Big Businesses Just Don’t Get Customers Small Business Maintains the Marketing Edge with Customer Engagement In...
  2. Act from the Perspective of Your Customers Today, a client and I received a group text message...

Related posts brought to you by Yet Another Related Posts Plugin.

2 thoughts on “Marketing 101: What is a Brand?

  1. Pingback: Marketing 101: What is a Brand? | Weatherholt and Associates - Small Business Authority

  2. Pingback: Marketing 101: What is a Brand? | WAConsult

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>