Archive for the ‘Pay Per Click Advertising’ Category

5 Tips for Writing Great Marketing Copy

Friday, August 26th, 2011

Although marketers aren’t typically viewed as writers, every aspect of great marketing requires talented writing and precise editing. If there are any doubters, just observe this example from Starbucks:

Not only is this poster confusing, it has a glaring typo. The main message– Get $1 off any pastry when you buy a beverage– is overshadowed by the “it’s.” I imagine Starbucks patrons are more discerning about grammar than most (which is why one of my friends posted this picture on Facebook).

Of course posters aren’t the only form of marketing writing. Here’s a sampling of the kinds of marketing writing most businesses need:

  • Advertising copy
  • Brochure copy
  • Sign copy
  • Website copy
  • Direct mail copy
  • Blog articles
  • Trade journal articles
  • Press releases
  • Facebook posts
  • Twitter updates
  • Product packaging
  • Radio ad scripts
  • TV ad scripts
  • Telephone scripts
  • YouTube video scripts
  • Proposals and contracts
  • Presentations
  • Speeches
  • User guides and manuals

Writing for marketing is usually termed, “copy,” which is such an uninspiring word. The Online Etymology Dictionary traces the term to its roots:

copy (n.) Look up copy at Dictionary.com
early 14c., “written account or record,” from O.Fr. copie (13c.), from M.L. copia “reproduction, transcript,” from L. copia “plenty, means” (see copious). Sense extended 15c. to any specimen of writing (especially MS for a printer) and any reproduction or imitation. Related: Copyist.

The roots of “copy” are not very exciting. We may be stuck with a word that has connotations of automation and transcripting, but we don’t need to fulfill that history. Marketing copy should be fresh and vibrant, effectively communicating your brand. Following are a few tips for writing great marketing copy:

5 Tips for Writing Great Marketing Copy

1. Cut, cut and cut

Just because marketing copy is important doesn’t mean it should exist in abundance. There’s an inverse correlation between the quality of marketing copy and its length. There’s a simple reason for this equation– customers are confronted with thousands of messages each day and have short attention spans when it comes to your product. So cut out everything that isn’t essential.

2. Communicate one message at a time

Each marketing piece a marketer writes can only communicate one message well, no matter how many messages the marketer may try to cram into the space. A postcard, a landing page, a radio ad– all of these represent a brief opportunity to communicate one message. Try to tell your company’s whole story, and customers will be overwhelmed or bored.

3. Give copy room to breathe

“White space” is the term for the spacing and margins around your copy. Spacing your words nicely and keeping the graphics surrounding the them simple will allow your copy to stand out and increase the chances customers will read it.

4. Practice makes better

Practice doesn’t make perfect. Writing is never perfect, but eventually marketers reach deadlines. Never go with the first attempt at writing copy. Edit and revise until the final product is better than when you started.

5. Let someone else read it before you publish it

Don’t publish or print marketing copy before having someone else proofread it. Your familiarity with the text will cause your brain to skip over any typos, seeing what you intended to write instead of what was actually written. I imagine that’s what happened to the poor Starbucks copywriter in the poster example.

These five marketing copy tips certainly aren’t comprehensive, but they are rules that every writer keeps in mind during each assignment. Using them every day in your marketing efforts will lead to more effective (and more interesting) marketing copy.

Stop Wasting Your Marketing Money

Friday, April 29th, 2011

Stop wasting your marketing money on mass-marketing and start using it to find real customers. For small businesses, mass-marketing campaigns like newspaper ads, magazine ads or billboards usually don’t work. That’s because, while you’re paying to reach thousands of people, only a few of those people might be interested in what you are selling.

If you’re small, think small

When you think about your success and plan for your business’s future, think big. But when you plan on how many people your marketing communications should reach, think small. You want to reach only the people who are interested in products or services like yours. Right now, in the Delta Sky magazine, there’s a full-page ad for a synthetic motor oil, whose creator, it is claimed, “Changed lubrication history .” Giggles aside, how many travelers are in need of a synthetic lubricant during their flight?

Don’t waste your money on marketing to people who don’t care. Here are some tips for how small businesses can “think small” about their marketing:

  • Online search advertising and Search Engine Optimization. People are actively searching for your products and services. Be there when they are looking and ready to buy.
  • Stay in touch with your current customers, to encourage them to buy more frequently and refer you. For example, a resort might send a birthday card to past guests with a complimentary service coupon for the guest’s next stay.
  • Ask current customers where and how they first learned about you. If you hear the same answer several times, increase those marketing efforts.
  • Instead of advertising in publications, get mentioned in them. Your customers probably do read newspapers and magazines, but they trust the stories more than the advertisements. Do something news-worthy, and many publications will be glad to cover it (especially if you offer to provide the copy!).
  • If you are a local business, like a restaurant, go out in your neighborhood and meet your customers. One idea is to host an event that showcases your product, offers free samples or includes a contest. It’s inexpensive but effective.

PPC Advertising Online

Friday, March 18th, 2011

Pay-per-click advertising with Google, Bing and Facebook

Pay-per-click (PPC) advertising online can be a very cost-effective addition to marketing plans – most of us know that. But the world of PPC advertising is expanding into new opportunities. Lately, many business owners have asked me about different kinds of PPC advertising, with questions like, “What about Facebook?” or “Is Bing worth it?” It seems time for me to publicly address some of these questions for my readers.

Google PPC

Google PPC advertising is the must-have for any online advertising strategy. Google enjoys 65.4% market share of internet searches. Being on the page when your customer is searching for your product is incredibly valuable. To learn more about the general benefits of PPC advertising, read my article “Building Your Website Traffic.”

Bing and Yahoo! PPC

Microsoft manages the search results and PPC advertising for both Bing and Yahoo! through its Microsoft AdCenter. In February, Bing had 13.6% market share for online search, and Yahoo! had 16.1%. Combined, the search engines represent 29.7% of all internet searches. It is worthwhile to advertise to 30% of your customer base, and the strategies used for Google PPC advertising will apply to Bing and Yahoo!.

In my experience, you will face less competition advertising with Bing and Yahoo!, for two reasons. 1. Fewer businesses think of devoting marketing resources to these search engines. 2.The Microsoft AdCenter is difficult to use, and its reporting is much less intuitive than Google’s.

Facebook PPC

Facebook is a relatively new player in the PPC advertising arena, and their approach is quite different from the search engines’ way of advertising. First of all, you don’t have to pay per click; you can pay per impression. Paying for impressions is more traditional marketing language, so I believe Facebook offers the option to make marketers more comfortable. PPC advertising is attractive because you only pay when someone shows interest in your ad – not just if it showed on the screen. Here are some other ways Facebook advertising is different:

  • Demographics instead of search. Facebook users aren’t searching for what they seek. Instead they list interests, post updates and engage in conversations. Facebook uses this demographic information to display ads they think might interest the user. Facebook allows advertisers quite a bit of granularity in choosing demographics like age, geographic location, sex and relationship status. Search engines simply don’t have all of this information.
  • Interests instead of keywords. With a search engine, finding perfect keywords is crucial to a successful PPC campaign. But with Facebook advertising, it’s all about likes and interests. As an advertiser, you identify the interests of the people you would like to reach, and Facebook makes suggestions, as shown in the picture below:
  • Facebook page instead of your website. You can send visitors to your Facebook page instead of your website.  I recommend creating and maintaining a page for your business if you are going to advertise on Facebook. Facebook users like to stay on the site, and you will receive more value from your ads if a visitor “likes” your page and receives your regular updates. It’s important to regularly update your business page, so people stay interested (but don’t update it too frequently, or people will “hide” you!). Many marketers might balk at sending visitors to their Facebook page instead of their website- don’t we want to increase our website stats? Website stats are important, but only because we hope to turn visitors into customers. The best way to turn Facebook users into customers is by engaging them on the site they visit every day.
  • Ads and pages have to be associated with a personal profile. You need to set up a profile in order to set up a business page in order to set up an ad directing people to that page. Don’t blame me for the complexity; blame Facebook.

Do you have more questions about PPC advertising online? Send me an email – amanda@zooinajungle.com

Marketing Upsides in an Economic Downturn

Friday, August 13th, 2010

How small business marketing can benefit from this economy

Being naturally optimistic, I always try to turn bad situations into new opportunities. Our still-faltering economy may be dragging down business, but there are ways for small businesses to take advantage of the economic downturn. Here are a few:

  • Landlords may be willing to make deal and offer short-term leases. The Wall Street Journal reports that a new trend has started in retailing: the pop-up store. These stores operate with a short-term test lease to determine their feasibility. Creating low-risk leases enables more entrepreneurs the opportunity to start small-business retailing.
  • Start a business, and start making money. With many businesses unwilling to hire new employees in this uncertain economy, “accidental entrepreneurs” are being born. A USA Today story shows that 25% of workers laid off in the last six months are considering starting a business instead of finding a new job. Businesses still need work done, so they are increasingly turning to outside resources (that has certainly been my experience).
  • On the flip side of unemployment, if your business is looking to hire, you have great options right now. You need to maximize this opportunity. Make sure not to rush hiring decisions- conduct enough interviews to find the right person for the job who will fit with your culture.
  • If you have the cash to ramp up your advertising, you can buy more for your buck. For example, one of my clients is in an industry where pay per click (PPC) advertising has completely dried up. Now we can advertise with little competition and a much smaller budget. There may be fewer customers than before, but we are reaching almost all of them.
  • If this economy is leaving you with too much extra time, put it to good use. Take my small business marketing test to find your weak areas. When your business is booming, it’s hard to find time to plan for the future. If you work on your business strategy now, your business can come back stronger than it’s ever been.

Has your business developed any opportunities as a result of the recession? Please share!

Stuck on Search Engine Optimization?

Friday, July 2nd, 2010

Sometimes optimizing your website for keywords can feel stifling. For instance, how many times can a person put “tax accountant” on a web page before looking ridiculous? (I’m not sure, but the About.com article certainly pushes it, don’t you think?) Fortunately, there is a way to vary your terms and still get placed in search engines – and it’s free.

Google’s free keyword tool will end your SEO writer’s block. Although the tool is designed to provide keywords for you AdWords account, it can help you with so much more. Using the keyword tool, you can learn:

  • The most popular terms people use to search for your products and services- both globally and locally.
  • The most competitive terms- hence the most difficult to optimize for.
  • What terms your website is currently optimized for- sometimes these results are surprising if you haven’t paid much attention to SEO.

Keyword Tool Examples

Let’s help About.com keep their search ranking but be a little less dreary to read. They could use any of the following terms as a replacement for tax accountant. Notice that “tax preparation” receives about five times the search volume as “tax accountant.”

Did you notice that the competition for all of the above keywords is extremely high? It would be difficult for any tax accountant’s website to break into the top page in these searches. Fortunately, there are some less competitive options that are more specific. A tax accountant firm could be successful at writing an article titled, “How to Find a Tax Accountant.” Or they could focus on geography, such as “tax accountant in ohio.”

If you are curious what Google thinks your website is optimized for (and you should be!), you’ll want to enter your website address into the keyword tool. Here are the results for my site, which specializes in small business marketing.

Google seems to understand what Zoo in a Jungle Marketing is optimized for pretty well. Tip: although “business” garners the most searches in a month, it would be foolish to optimize for such a general term. The likelihood that someone searching for “business” wants to read my blog or hire Zoo in a Jungle Marketing is very slim.

Go forth, and use Google’s free keyword tool to optimize!

Building Your Website Traffic

Friday, October 9th, 2009

Every small business knows they need a website, but it can be challenging to build website traffic. Even if you have beautiful web design and an easy-to-use layout full of great information for your customers, your job is not yet complete until customers and potential customers visit your website. This article will provide tips for success while exploring the two major ways for building website traffic: pay-per-click advertising and search engine optimization.

Pay Per Click Advertising (PPC)

Search engines such as Google and Bing offer companies advertising with a pay-per-click model. Each time a searcher clicks on your ad, you pay for it. Pricing is determined by an auction model where companies compete for higher rankings and more frequent showings of their ads.

PPC advertising is one of the most effective ways for a business to advertise. You only pay when someone searching for your keywords clicks on your ad. Keywords are words or phrases that describe your business, products or services. There is a high likelihood that someone will be interested in your products and company when he searches using your keywords.

Benefits of Pay-Per-Click Advertising

Fast results

See your ads within minutes of completion.

Trackable

Google, Microsoft adCenter and Yahoo give specific, useful data on when your ads appear and how often they get clicked.

Effective

With proper love and care, PPC advertising will grow your business results. Within a year, one of my clients went from averaging 5 leads per month from their website to over 50 qualified leads per month.

Customizable

There is complete control of your ad and landing page, allowing companies to guide visitors to relevant information.

Scalable

The budget, ad formats, ad wording and landing pages can be changed at any time.

Drawbacks of Pay-Per-Click Advertising

Stiff competition can require a large budget

If you have low-quality ads or landing pages or very competitive keywords, your budget will have to be quite large to make the first page. However, for most small businesses, a well-managed PPC campaign will cost less than most other advertising

Can backfire if not properly managed

An ad taking a searcher to an irrelevant page will waste your budget and reduce your credibility.

Tips for small businesses already using PPC advertising

  • Create relevant landing pages. When someone clicks on your ad, they are searching for a specific term. If they don’t see that term on your web page within two seconds, they will move on to a different site.
  • With Google AdWords, use the “Search Query” report to discover new keywords that trigger your ad but aren’t in your keyword list yet. Add them for more results.
  • If people searching for an irrelevant keyword often click on your ad, add them to your list as “negative keywords.” This will save your budget unwanted clicks.

About non-pay-per-click Internet advertising.

Many website directories offer non-pay-per-click advertising. They often use persuasive personal selling techniques to get companies to agree to monthly or yearly contracts. I usually recommend to my clients that they create the free listings offered by such websites as yellowpages.com and ignore the sales pitches. The directory listing websites can’t provide the same return on investment as pay-per-click advertising.

Caveat: Advertising on websites for a specific community can be helpful to certain businesses. For instance, a wedding photographer may want to advertise on The Little Wedding Guide or The Knot, places where couples gather and do research.

Search Engine Optimization (SEO)

The process of making your website easy for search engines to find is called Search Engine Optimization. Essentially, you pick one or a few keywords and incorporate them into your website often. If you do it well, search engines will rank you higher in searches for your keywords, but your website will still remain readable for actual human visitors.

Benefits of Search Engine Optimization

Authentic

Often, searchers believe in the authenticity of organic search results more than PPC advertising results.

Cost

Search engine optimization doesn’t require any advertising budget, only time, knowledge and effort.

Incremental benefit

A little SEO will help your website traffic a little. Put significant efforts into your SEO, and it will increase your website traffic tremendously.

Drawbacks of Search Engine Optimization

No short term results

Search engines, such as Google, may take up to six months to show the results of your SEO work in searches.

Hidden costs

SEO can require a lot of time and effort, resulting in hidden opportunity costs.

Requires constant attention

You can’t just optimize your website once, then forget about it. Good SEO requires periodic research and frequent updates to your website.

Tips on Search Engine Optimization for Small Businesses

  • Choose to optimize for keywords that will have less competition but still be relevant to your customers. Instead of “financial planner,” optimize for “financial planning in Alaska.”
  • Relevant anchor text is incredibly important to search engine rankings, but most business people don’t know what it is. Anchor text is the word or phrase that constitutes a link. Always make your anchor text relevant to the page you link to and ask others who link to your site to do the same. Good anchor text: Marketing for small businesses (tells search engines what your link is all about). Bad anchor text: Click here! (Search engines can’t determine what this links to).
  • Blogging is great for search engine optimization if it’s done well. The first rule of any blog is to update it frequently—twice a week is a good goal. Blog entries don’t have to be long, just relevant to your chosen keywords and your customers’ interests.