Small Business Marketing
Innovation in Vaccine Storage Leads to 30% Growth in Hiring It’s easy to find bad news about small businesses in the midst of the pandemic. But in a press release from the Ohio Bureau of Workers’ Compensation, we learn some…
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News About Your Team Increases Employee Satisfaction and Appeals to Customers Finding and keeping employees continues to be a pressing issue for American small businesses. One of my clients, Grady Veterinary Hospital, goes above and beyond to recognize and appreciate…
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In This Hiring Environment, the Best Job Candidates Won’t Engage with This Awkward Interview Technique One-way video interviews are a new, unfortunate innovation in recruiting. The hiring organization asks applicants to record a video of themselves answering interview questions and…
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Posting a job opening for your small business on Facebook makes a lot of sense. It’s easy to do, and it’s free. Here’s an example of a job posting for my client TriState Water Works. Benefits of Facebook Job Postings…
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In these days of 3.8% unemployment, US small businesses face significant challenges to recruit, hire and retain employees. Vistage research finds that CEOs of small and medium-sized businesses highlight talent management as their #1 concern, with 65% planning to hire…
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Angry customers happen. Sometimes it’s your fault. Sometimes it isn’t. Above all, remain calm, practice humility and know that this interaction won’t last forever. As you assess the situation, mentally ask yourself these questions: What is the customer truly angry…
Read MoreIn Small Business Marketing, Receptionists Are on the Front Line Receptionist positions are often considered entry-level with high turnover. Small businesses don’t spend much time training the receptionist, sometimes just giving her an admonition to be friendly and punctual. But from…
Read MoreWe have all seen cringe-inducing social media marketing posts that make us say, “WHY would they share THAT?” I think these mistakes are particularly embarrassing on LinkedIn, because it is a professional network. Businesses, brands and individuals should showcase themselves at their professional best.…
Read MoreMost small businesses feature pictures of their team on their websites, social media platforms or even in their physical location. When customers see pictures of the business owner or your team, they will associate the quality of the picture with…
Read MoreThose of us with small businesses “wear a lot of hats,” but many elements of small business marketing are similar whether your’re in retail, B2B, service or other industries. Here are some memes small businesses share that show our enthusiasm,…
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