Conversations

Make Marketing Videos Customers Want to Watch: Throw Away Your Script

24 Sep

[VIDEO] Make Marketing Videos Customers Want to Watch

Marketing Planning, Marketing Videos, Small Business, Video MarketingContent, Conversations, Customer Engagement, Video Marketing, Videos0 Comments

Throw Away Your Script! Watch the video: Make Marketing Videos Customers Want to Watch Small business owners are not actors. Unlike the professionals, we can’t make a script come alive. So don’t overly script your marketing videos. A script will…

23 Jul

How to Deal with Angry Customers

Customer Experience, Customers, Employees, Entrepreneurs, RelationshipsAngry Customers, Conversations, Customer Engagement, Customer Service, Customers, Employees, Motivating Customers0 Comments

Angry customers happen. Sometimes it’s your fault. Sometimes it isn’t. Above all, remain calm, practice humility and know that this interaction won’t last forever. As you assess the situation, mentally ask yourself these questions: What is the customer truly angry…

Conversations

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